Do you know how to play nice in the sandbox with the other real estate agents? When you are ready to face off - are you an Obama or a McCain? Sometimes, a little personality goes a long way - just look at the polls.

If anything, having a combative personality only earns you a reputation amongst the other agents. Nobody wants to do business with a hard nose. What happens when it gets to the point that nobody wants to even show your listings? Eventually, agents will cringe at the thought of you showing one of theirs. Worse, they will hide under their desks when they find out you have a buyer who has expressed an interest in one of their listings.
I know her personally. I know her style. It just so happens, I also know the other agent on the other end of the transaction. Two strong personalities - both known for trying to have the upper hand in negotiations. I found it hard to believe the deal which was already negotiated to the max would go any further once it was learned of the costly inspection issues that had to be resolved next. I didn't think the deal would die because of the issues, but because of the personalities involved in having to resolve a problem.
Both agents are passionate about what they do. Perhaps they are both a little too emotional. Maybe they're a little too big for their britches. They both like to debate. Neither knows how to set their emotions aside and put their clients first. So, when one came to me for advice, I think it was because she simply wanted to practice on ME before talking to the other agent. In not so many words, I think I was asked to be objective about the situation. Immediately, I began to sense she had a certain tone about her. I've seen it before - I've been the recipient to it before. Let's just say I like to hide under my desk when I know she could be submitting an offer on one of my listings. If there was a way I could get away with banning her from showing my listings I would. She's brutal. The last time she showed one of my listings she nit-picked it to death. Her buyers never made an offer but she was preparing me just in case. Nobody likes getting beat up. Nobody likes negativity. Nobody likes confrontation.

Don't get me wrong, I can hold my own - but, let's not go there! Some people have a certain negotiation style. I think some agents get into the business because they like a good fight. If this were a game of hockey, I know a few agents who would be frequently sitting in the penalty box.
Well, somehow I ended up being the hockey mom (I was even wearing lipstick). Somehow, I've earned her respect - enough that she confided in me and asked me for advice. Maybe I was the referee, or the coach? She said the other agent was getting defensive and trying to intimidate her. Oh, but I've seen her do the same to others - so, now she's met her match! I wonder how SHE likes it? My mother would have said that now she's getting a taste of her own medicine! I think in a way I should be flattered that she looks to me for advice, as if I am her mentor. But, I don't want to be. The truth is, nobody ....not even I, can change her ways. But, I did like seeing her squirm! I admit, I was very amused by the situation! And, I was delighted to have a front row seat as they prepared for another face off! :)
GAME ON!
So, I was just an innocent bystander between these two agents. But, I could just see where things were heading. I could pretty much predict the outcome.
As she defended her position on her practice run with me, I asked questions. She got defensive. I asked more questions and gave my opinion. It turned into a debate. I was just minding my own business and somehow I got sucked into learning a little more than I wanted to about somebody else's transaction. I understood she wanted to talk it out and be sure of herself before she talked to him. And, somehow I became her punching bag. So, I suggested a different dialog. Maybe adjust the tone. Otherwise, the deal was soon to be null and void and her buyers would be in her car again looking at more homes. Knowing both agents are strong willed, I knew somebody would have to swallow their pride. I warned her the deal was going south if she didn't handle her side of the negotiation a little differently. I knew she wouldn't be the one swallowing her pride. Something told me he wouldn't be the one either.

Well, this deal flew south with the birds for the winter. I feel vindicated. The deal is dead. Both agents have gained nothing - but they still have their pride. All they had to do is talk it over a little differently instead of bickering. I wonder if their clients will ever know that their very aggressive agents were just a little too aggressive for one another - and that's probably the real reason the deal fell through? Some buyers and sellers look for agents who will be their advocates without realizing that a MAVERICK is one who is not afraid to burn bridges, could care less about playing nice in the sand with others and will risk everything to keep their pride in tact. But this is about getting along with others and creating a Win-Win situation for our clients. It's about the people we serve ....and not about our own egos.